How we verify reviews

This page explains where the reviews on AI Angels come from, what we check before a review goes live, what the labels on each review mean, and what we never do. We publish it because you should be able to judge a review before you trust it.

Last updated 29 September 2026 · Applies to our reviews page and every review or rating shown on AI Angels

The short version

Reviews on our site can only be written from a signed-in AI Angels account, one per account.
A person on our team reads every review before it is published. We remove spam and abuse. We never remove a review because it is negative.
We never edit what a reviewer wrote or the stars they gave.
Every review is labelled with its source, so you can see whether it was written here, imported, or posted on an outside platform.

Where our reviews come from

We show reviews from five sources. Each one is verified in a different way, and each has its own label.

Written on AI Angels

Verified account

Submitted with the review form on our reviews page by a signed-in account holder.

Who can post: Signed-in AI Angels accounts only
Limit: One review per account
Checked by: Our team, manually, before publishing

Imported from Trustpilot

Imported · Trustpilot

Reviews written on Trustpilot between March and May 2026, shown here with the original text, stars and date. We no longer collect reviews on Trustpilot.

Who could post: Anyone with a Trustpilot account
Checked by: Trustpilot’s own checks at the time. These reviews are not linked to an AI Angels account, so we cannot confirm the writer used our service.

ProvenExpert

On ProvenExpert

An independent review platform. Reviews are written and stored on ProvenExpert, not on our site. We show its current score and link to our ProvenExpert profile (opens in a new tab).

Who can post: Anyone ProvenExpert accepts as a reviewer
Can we edit?: No. We cannot change a reviewer’s text or score. We can reply publicly.
Our policy: ProvenExpert lets a business hold a new review before it appears. We publish every genuine review there, whatever the rating.

Product Hunt

On Product Hunt

A public community where people review tech products. Reviews are written and stored on Product Hunt under the reviewer’s own Product Hunt account. Read them on our Product Hunt page (opens in a new tab).

Who can post: Anyone with a Product Hunt account
Can we edit?: No. Product Hunt controls publishing and removal. We can reply publicly.

Independent editorial reviews

Editor review

Scores from review websites whose editors tested AI Angels. These are not customer reviews. We show each score on its original scale with a link to the full review, and we never edit their verdicts.

Paid?: We do not pay for scores. Where we have any business relationship with a reviewing site, such as a content partnership, we say so next to its score.

What happens after you submit a review

1
You write it while signed in
The form only works for signed-in accounts. Your review is saved to your account, and the system blocks a second review from the same account.
2
Automatic checks
We strip hidden formatting and check the basics: a star rating from 1 to 5, a display name, and at least 30 characters of text.
3
A person reads it
Every review is read by a member of our team, usually within 3 working days. They check it against the rules below and nothing else.
4
Published or declined
Most reviews are published unchanged. If we decline one, we email you the reason and you can edit and resubmit.

What we remove, and what we never remove

We decline reviews that

are spam, adverts or contain links
are not about AI Angels
contain hate speech, threats or harassment
include someone’s personal details
were written by our staff or by a competitor
were written for someone else or copied from another review
contain illegal content

We never decline a review because it

gives 1, 2 or 3 stars
criticises our prices, features or support
recommends a competitor
describes a bug or a refund problem

What we never do

Edit a reviewer’s words or stars. If a review contains personal data we decline it and ask the writer to resubmit, rather than changing it ourselves.
Write reviews ourselves, or ask staff, friends or agencies to write them.
Buy reviews or ratings, or trade reviews with other sites.
Hide negative reviews, or show only our best reviews on the reviews page.

What the labels mean

Verified account: Written on AI Angels from a signed-in account and read by our team before publishing. It confirms a real account wrote it. It does not confirm the writer paid for anything.
Imported · Trustpilot: Originally posted on Trustpilot and copied here unchanged. Not linked to an AI Angels account.
On ProvenExpert: Lives on ProvenExpert. Click through to read it where it was written.
On Product Hunt: Lives on Product Hunt, under the reviewer’s own Product Hunt account.
Editor review: A score from a review website’s editor, not a customer.

How we calculate ratings

Each number on the reviews page is a plain average. Nothing is weighted, and every published review counts, including low ratings.

User rating: average stars of all published user reviews on our site, including imported ones4.8 / 5 · 13

Independent rating: each editor score converted to a 5-point scale, then averaged4.0 / 5 · 8

ProvenExpert: calculated by ProvenExpert, shown as they report it4.2 / 5 · 54

Product Hunt: calculated by Product Hunt, shown as they report itNo reviews yet

Questions

Does “Verified account” mean the reviewer is a paying customer?

No. It means the review was written from a real, signed-in AI Angels account. Free and paid accounts can both review, because both use the service.

Can AI Angels delete a review it doesn’t like?

No. We only decline reviews that break the rules listed above. A negative review that follows the rules is published like any other.

I wrote a review and it hasn’t appeared. Why?

Reviews appear after a person on our team has read them, usually within 3 working days. If it is declined, we email you the reason.

Can I change or delete my review?

Yes. Email us from the address on your account and we will remove it, so you can submit a new version if you want.

Why is the ProvenExpert score different from the one on your site?

They are different groups of reviewers on different platforms. We show each one separately and don’t combine them.

Think a review is fake or breaks the rules?

Tell us which review and why at [email protected]. We reply within 5 working days.

Read all reviews